Connect Creative Studio Privacy Policy
Your privacy is important to us. It is Connect Creative Studio‘s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://connectcreativestudio.com
This policy is effective as of November 2025 and was last updated on 20 November 2025.
Information We Collect
We collect information that you provide to us directly when you contact us, complete a form, subscribe to our mailing list, or engage with our services and promotions.
We also collect some information automatically sent by your devices when you browse our website, such as your IP address, browser type, and how you interact with our pages. This helps us understand how our website is used and how to improve your experience.
Log Data
When you visit our website, our servers may automatically log certain information provided by your browser. This may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
This information helps us understand how people use our website and improve its performance. While this data does not directly identify you, it may be possible to link it with other information to identify an individual.
Personal Information
We may ask for personal information which may include one or more of the following:
● Name
● Email address
● Social media profiles
● Phone/mobile number
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
● Enter any of our competitions, contests, sweepstakes, and surveys.
● Sign up to receive updates from us via email or social media channels.
● Use a mobile device or web browser to access our content.
● Contact us via email, social media, or on any similar technologies.
● When you mention us on social media.
● When you complete our enquiry form.
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
● To respond to your enquiries and communicate with you.
● For analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms.
● For advertising and marketing, including to send you promotional information about our services and information about third parties that we consider may be of interest to you.
● To enable you to access and use our website, associated applications, and associated social media platforms.
● For internal record keeping and administrative purposes.
● To run competitions, sweepstakes, and/or offer additional benefits to you.
● To comply with our legal obligations and resolve any disputes that we may have.
● For security and fraud prevention, and to ensure that our website is safe, secure, and used in line with our terms of use.
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without the necessary consent, we will delete that information as soon as reasonably possible.
Disclosure of Personal Information to Third Parties
We may share personal information with trusted third parties where necessary to operate our business and provide our services. This may include:
● Service providers who assist us with website hosting, data storage, analytics, or communication tools (for example, email or cloud-based platforms).
● Our team members, contractors, or business partners who help us manage or deliver our services.
● Regulatory or legal authorities, if required by law or to protect our legal rights.
● Third-party tools or platforms (such as Google Analytics or Meta) that help us analyse website performance or run advertising campaigns.
We only share the information necessary for these parties to perform their specific functions and require them to handle it in line with applicable data protection laws.
International Transfers of Personal Information
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities.
Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information.
When we transfer personal information to countries that do not offer the same level of data protection, we take reasonable steps to ensure that your information remains protected and that the transfer complies with the requirements of the Protection of Personal Information Act (POPIA).
Your Rights and Controlling Your Personal Information
You have the right to know what personal information we hold about you, to request access to it, and to ask that it be corrected or deleted where appropriate.
You may also choose to withhold personal information from us, understanding that this may limit our ability to provide certain services or respond to your enquiries.
If you have previously agreed to receive marketing communications from us, you can opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.
If you believe that any information we hold about you is incorrect, out of date, or incomplete, please contact us and we will correct it as soon as reasonably possible. If you believe we have used your personal information in a way that violates the Protection of Personal Information Act (POPIA), you are welcome to contact us so that we can investigate and resolve your concern. You also have the right to lodge a complaint with the Information Regulator of South Africa.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Limits of Our Policy
Our website may link to external websites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and assume no responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
connect@connectcreativestudio.com
This privacy policy was created using the GetTerms Privacy Policy Generator